Last Updated: [01-01-2026]
This Privacy & Communication Policy explains how Venus Aesthetics (“Venus Aesthetics,” “we,” “our,” or “the Clinic”) collects, uses, stores, and communicates personal and clinical information obtained through digital platforms, advertisements, in-clinic interactions, and treatment processes.
By submitting your information, contacting us, booking an appointment, or receiving treatment at Venus Aesthetics, you acknowledge that you have read, understood, and agreed to this Policy.
1. Information We Collect
We may collect personal and clinical information voluntarily provided by you, including but not limited to:
We do not intentionally collect information beyond what is reasonably necessary to provide services, manage operations, and comply with legal requirements.
2. How Information Is Collected
Information may be collected through:
All information is provided voluntarily by the client.
3. Purpose of Data Collection
Your information is collected and used for legitimate business and clinical purposes, including:
4. Consent to Communication
By submitting your contact details through any of our platforms or by engaging with our services, you provide explicit and informed consent to be contacted by Venus Aesthetics via:
Such communication may include appointment updates, follow-ups, promotional messages, service announcements, and clinic-related information.
Submission of a form, message, or inquiry constitutes affirmative consent.
5. Marketing & Promotional Communication
Venus Aesthetics engages only in permission-based marketing:
Receipt of promotional communication does not obligate the recipient to purchase any service.
6. Opt-Out & Withdrawal of Consent
You may withdraw your consent at any time.
To opt out of future communications, you may email STOP to:
📧 support@venusaesthetics.pk
Upon receipt of a valid opt-out request:
Service-related or legally required communications may still be sent where applicable.
7. Communication Records & Proof of Consent
For compliance and legal protection, Venus Aesthetics may retain:
These records may be used to demonstrate lawful consent if required by regulators or authorities.
8. In-Clinic Data Collection & Patient Records
During consultations and treatments, Venus Aesthetics may collect and maintain:
All such information forms part of the Clinic’s confidential treatment records and is used strictly for clinical, operational, legal, and quality-of-care purposes.
9. Treatment Consent & Outcome Variability
By undergoing consultation or treatment at Venus Aesthetics, clients acknowledge that:
10. Before & After Clinical Photography
As part of standard clinical practice, Venus Aesthetics may capture before and after photographs or videos for:
These images form part of the Clinic’s confidential medical records.
11. Consent for Photography & Image Use
By receiving treatment, clients acknowledge and consent to clinical photography for record-keeping purposes.
12. Marketing Use of Images
Where separate consent is provided for marketing or educational use:
Before-and-after images are not guarantees or promises of results.
13. Ownership, Storage & Retention of Records
All clinical records, including photographs and videos:
Access requests may be subject to verification and administrative procedures.
14. Data Accuracy & Client Responsibility
Clients are responsible for providing complete and accurate information.
Venus Aesthetics shall not be liable for:
15. Third-Party Platforms & Services
Venus Aesthetics may use third-party platforms such as social media networks, messaging services, CRMs, and telecom providers.
Use of these platforms is governed by their respective privacy policies. Venus
Aesthetics is not responsible for actions or policies of third parties beyond its control.
16. Legal & Regulatory Disclosures
Information may be disclosed where required by:
17. Limitation of Liability
Venus Aesthetics shall not be liable for:
18. Digital Communication Disclaimer
Communication via WhatsApp, social media, email, or phone:
Medical advice is provided only during formal in-clinic consultations.
19. Good-Faith Resolution & Dispute Handling
Clients agree to first communicate concerns directly with the Clinic for resolution.
Frivolous, misleading, or malicious claims made despite documented consent and disclosure may be contested using clinic records and communication logs.
20. Policy Updates
This Policy may be updated periodically. Continued interaction with Venus Aesthetics after updates constitutes acceptance of the revised Policy.
21. Contact Information
For privacy concerns, opt-out requests, or policy questions:
📧 support@venusaesthetics.pk
